Back to help center

    Fields and resources

    Employees and shifts

    The supply side of planning: who can work, when they work, and which skills they have.

    Employee form basic tab with identity, service area, and scheduling data.

    Employees and shifts

    Guide

    See how employees become schedulable capacity through team, shifts, skills, and route start.

    1. 1. Add name and service area.
    2. 2. Check shifts or capacity.
    3. 3. Add skills and district when needed.
    4. 4. Confirm route start for optimization.

    Employee form basic tab with identity, service area, and scheduling data.

    Fields and use

    FieldLevelWhy it mattersUsed for
    First and last nameFirst scheduleIdentifies the employee in lists and schedules.Assignments, continuity, and reports.
    Service areaFirst scheduleConnects the employee to the correct team.Schedule selection and eligible capacity.
    Shifts or capacityFirst scheduleShows when the employee can work.First schedule and capacity diagnostics.
    Skills, district, and costBetter metricsMakes matching more precise after the first schedule.Unassigned visits, continuity, travel, and cost.

    Where it appears

    Employee form basic tab with identity, service area, and scheduling data.
    Employee form basic tab with identity, service area, and scheduling data.