Only ~60% of Funds Reach Direct Care
While caregivers spend 70–80% of their time on care, only ~60% of total funds go to actual care delivery. The rest covers overhead: cars, admin staff, office, software, and operational costs.
Billions Wasted Annually
Fragmented routes and reactive planning waste enormous resources on travel, overtime, and idle gaps, squeezing already thin margins.
Trust Erodes for Clients
Clients meet new caregivers weekly, driving anxiety and lower satisfaction, while schedulers lack tools to enforce continuity targets.