Solutions

Help article 12 · Updated 17 Jul 2026

The AI assistant: chat with your schedule

Ask questions about the schedule in plain language and let the AI assistant answer with numbers from the solution, diagnostics, and continuity context.

Ask CAIRE

The AI guide that explains current data and links to safe workflows.

FieldLevelWhy it mattersUsed for
Page contextFirst scheduleThe AI guide reads whether you are on onboarding, a resource, or a schedule.Correct answers and correct links.
Readiness and diagnosticsBetter metricsGives structured explanations instead of guesses.Missing data, bottlenecks, and the next safe step.

Proposals and links lead to the right workflow. A chat response is not itself an approval or publication of a plan.

What the AI assistant does

You open the AI assistant with the Ask CAIRE button right inside the schedule. You write in plain language and get answers grounded in the current solution – the same numbers shown in Diagnostics, the continuity metric, and the key figures.

In the current product, the schedule assistant is read-only and explanatory. It can summarize the schedule, solution, diagnostics, continuity, unassigned visits, and lightweight replacement candidates. When something needs to change, it points to existing scenario and reoptimization workflows where the planner reviews and approves.

Ask CAIRE start card for optimising a solution with schedule selection
    Review the visible start card and choose which schedule a new solution should use.The card requires a schedule before the planner can continue to prepare a solution. The image shows the form at its starting state; no schedule is selected and no solution is prepared.
    Current planning foundation and service-area context in Ask CAIRE
      See which service area the conversation uses and how its planning foundation is currently shown.The work context and foundation status are read from the selected organisation's data. The view reports current readiness without changing settings or source data.

      Analyze the schedule and metrics

      Ask the assistant to summarize the situation or explain a single metric. It pulls values from the solution instead of guessing.

      • Summarize today's schedule.
      • What is the efficiency of this solution? Explain strict paid-shift efficiency.
      • What is the client time (brukartid) in percent on June 6th?
      • What is the utilization for Johan Asp today?
      • How many unassigned visits are there?
      • What does continuity look like for Anna Larsson in this schedule? How many different caregivers does she have according to the continuity metric?
      • What are the most important issues in Diagnostics, and what next actions do you recommend?

      Find stand-ins and prepare replanning

      When someone calls in sick or visits are cancelled, the assistant can show which decision data is available and point to the next safe workflow. Replacement candidates are lightweight and must be reviewed by the planner before a scenario or reoptimization run starts.

      • Susanna Ek is sick today – show possible stand-ins and which constraints are visible in the schedule.
      • Which low-priority or non-care visits can we defer/move out of today's schedule so all important visits get assigned?
      • How can I improve continuity for Anders Larsson? Show whether his designated caregiver or preferred caregivers are missing from the solution.

      From answer to approved action

      The assistant should not silently change the solved calendar. When an answer points to a possible change, the planner uses the existing workflows: complete standing data, run a planning profile, or re-run optimization.

      • Complete missing client, employee, district, or visit data and run a new solution.
      • Record sick leave or a capacity shortage, run a new solution, and compare the result.
      • Start reoptimization when the planning input is ready.
      • Use the calendar to inspect visits around a bottleneck, such as 08:00–10:00.

      How the assistant stays accurate

      Answers are built on the current solution's data, not on assumptions. When the assistant lacks evidence, it should say which data is missing or which workflow is needed. You, the coordinator, have the final say before anything becomes a new solution.

      Data and resources