The platform

    One platform for the whole home-care day

    Caire plans, optimises and adjusts home-care visit planning, with standing data, staffing, apps and follow-up in one place.

    Complimentary visit planning analysisHow Caire works

    Your organisation's permissions and rules govern who sees and changes the plan. Review trust and data protection

    The planning calendar with assigned visits, client time and continuity above the shifts
    The measures come from the same solution the calendar shows. Assigned visits, client-time share and continuity carry over to Analysis, Compare and the report with the same definitions.

    Your standalone planning platform

    Configure care needs, available shifts and operating rules in Caire. Visit placement, staffing and routes then update automatically as inputs change. Permissions and professional decisions retain their required approval steps.

    Explore automatic visit planning

    An optimiser alongside your existing system

    Keep your current system and connect Caire to its configured data flow. Visit planning stays updated within the connection’s permissions. Supported exports, ongoing connections and any write-back are distinct capabilities.

    Review connections and exports
    Data quality: foundation data with a status per step and the next action
    See which details are complete and what is missing before the first schedule.Data quality lists organisation, clients and visits, staff and shifts with a status per step, and which item needs completing next.

    How it works

    The work follows a lifecycle in seven steps, from care needs and standing data to visit planning, the working day and follow-up. Caire recalculates planning within your configured rules. Authorised people approve decisions that require organisational approval.

    STEP 1Standing dataUnits, staff, clients,care decisions, shiftsSTEP 2Draft createdautomatically or by handSTEP 3 · AIOptimizeevery night, or whenthe planner asksSTEP 4Review and chooseCompare versions,adjust by handSTEP 5PublishThe plan goes live;routes reach the appSTEP 6Run the daySick calls, swaps,delays, extra visitsSTEP 7Follow upPlanned againstperformed; key figuresautomaticor by handsolveversionsplannerapprovesroutes tothe appplanned vsperformedchanges becomeproposalsimprove standing data
    One connected lifecycle for visit planning. The arrows connect standing data, visits, planning results and the working day. Caire manages configured planning automatically; your organisation retains responsibility for permissions and decisions requiring approval.

    1. Standing data: units and districts, staff with contracts, skills and shifts, clients with care plans and visit templates.

    2. Draft created: automatically or by hand.

    3. Optimize: one click starts several proposals at once, from your existing shifts to proposals that favour client time.

    4. Review and choose: two sliders pick between the best proposals, and visits can be moved by hand.

    5. Publish: every caregiver gets one notification with their route.

    6. During the day: sick reports, availability, swaps, delays and requests for help arrive in one place when included in the configured data flow. Caire updates visits and routes automatically within operating rules after any required approval of the inputs.

    7. Follow up: key figures, and the plan compared with the visits performed.

    The organisation's unit list with Nacka and Nacka Norra
    Manage several units in one organisation and open each unit's standing data.Each unit has its own employees, clients and visit requirements. The unit list provides a shared entry point while keeping each unit's planning inputs scoped.
    Comparison of changed visits between two planning results
    Compare two planning results for the same period, visit by visit.The comparison lists visits that changed between two results: the care-plan time, the time window, planned time and caregiver in the left and right schedules. The planner chooses which changes apply.

    From draft to published plan

    The planning lifecycle

    BEFORE PUBLICATION · DRAFTS, SOLVED AT NIGHTAFTER PUBLICATION · THE LIVE PLANconfigured planning horizonbefore the periodevery nightbefore startwhen something changesCAIREPlanning horizonweeks, shifts andstaffing outlookCAIRE · AIDraft createdroutes from the careplans, automaticallyCAIRE · AINightly updatechanged drafts re-run;updated resultsCAIREFlagnot yetpublishedPLANNERCreate by handwhen needed, bydefault next weekPLANNERReview, edit, fine-tunecompare candidates, move visits andoptimize again; hand edits are keptPLANNERPublishone planper weekCAIRE · AICover foundfree and availablestaff, rankedCAIRE · AIQuick updatewithin the rules;done work is keptPLANNERApprovemany lines at once,or rejectCAREGIVER APPNew routeseach caregiver isnotified oncecandidatesby morningnudgeproposalapprovedPublication and ongoing changes follow your configuration and permissions. Planning results are retained as new versions.
    Pre-planning and the working day use the same visit inputs. Pre-planning uses care needs, allowed times, continuity and available shifts. The planner can review and adjust results. During operation, visits and routes update automatically within your configuration as inputs change. Permissions and professional approvals still apply, and completed visits do not move.

    Before publication: drafts

    • Caire works from care needs, available shifts and your configured planning horizon.
    • Visit placement and routes are calculated from care plans and the time windows allowed for each care intervention.
    • Changed inputs lead to updated planning results according to your configuration. Client time, travel and continuity show the consequences within the same period.
    • The planner can create a draft by hand at any time and optimize it at once.

    After publication: the live plan

    • An approved change in staffing or visit inputs updates planning automatically within your operating rules. Completed visits stay in place.
    • An absence report may need approval before it takes effect. Visits and routes are then calculated from available staff, skills and continuity; that calculation is separate from approving the absence.
    • Every change is recorded, and each caregiver affected gets one notification.

    A visit improves when data does not break

    When visits change or are completed, it shows in the follow-up. Planners see what happened, why it happened and what to review before the next period.

    1. Decision and Care plan

    Services, frequency, durations, constraints, and relationships become structured planning data.

    2. Master data and resources

    Clients, employees, skills, service areas, and shifts define which visits are possible.

    3. Optimized visits and routes

    Caire calculates proposals that weigh continuity, travel, time windows and workload.

    4. Mobile execution

    The caregiver sees the visit, documents, checks in, and reports deviations directly.

    5. Follow-up

    Outcomes and quality are compared with the plan so the next schedule can improve.

    Lifecycle diagrams

    How a visit moves through Caire

    Decisions become visit templates, templates become dated visits, Caire calculates proposals the planner approves, and completed visits feed the next planning period.

    Diagram 1

    Decision to completed visit

    The full path from an approved care decision to the completed visit and follow-up for the next period.

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    Diagram 2

    From standing data to a published plan

    Standing data becomes dated visits for a period, which Caire then optimises against staff shifts.

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    Diagram 3

    Constraint hierarchy

    Use the simplest tool first: precompute when possible, use time windows broadly, and reserve hard dependencies for real requirements.

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    Diagram 4

    Template inheritance cascade

    Service-group defaults flow into the visit template and materialize into individual dated visits.

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    Diagram 5

    Lifecycle states

    The visit moves from draft to published plan, completion and follow-up for the next period.

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    Data flow from source system to execution

    Your existing system and Caire keep the visit lifecycle aligned from decision to completion.

    LayerDecisionMaster dataExecution
    Source systemCare decision and approved servicesClient, address, service, and time rulesCompleted visit and deviation status
    CairePlanning and optimisationVisits, staff, skills, shifts, routesMobile execution, audit trail, and follow-up

    Why this matters operationally

    When planning, completion and reporting rest on the same visits, it is easy to explain and review why the schedule looks the way it does.

    See AI scheduling
    The planning calendar with assigned visits, client time and continuity above the shifts
    Three measures above the calendar show how good the plan is while you work in it.The measures come from the same solution the calendar shows. Assigned visits, client-time share and continuity carry over to Analysis, Compare and the report with the same definitions.

    A day in home care

    Home care is full of change. A client with help several times a day meets almost seventeen different staff in two weeks on average.1 More than one client in three rarely or never meets their regular care contact.2

    ONE COMPOSITE DAY · NOT TO SCALE06:30Two staff call in sick08:40Running 20 minutes late09:30Cancelled at the door11:30A fall; visit runs over13:10Needs help on a visitTODAYThe planner phonesstand-ins; the day mustbe set by 06:45The office calls clientswhen it can; one in fouris rarely toldThe visit time is lostand the rest of the dayshifts for everyoneThe deviation is writtenlater, from memory; theoffice phones roundThe office ringscolleagues untilsomeone answersWITH CAIRESick report in the app.Caire proposes cover;the planner approves;routes update.A two-tap delay notice(10, 20 or 30 minutes)reaches the client's andthe family's feed.The planner cancels thevisit; Caire re-plansthe rest of the day forapproval.The caregiver logs thedeviation in the app atonce, and the officesees it under Deviations.An ask-for-help alertreaches colleagues onshift; one takes it orthe office assigns one.
    The same disruptions, handled in one place. A composite day built from public reports on Swedish home care. Today each disruption is solved by phone and memory. With Caire, the caregiver reports it in the app, Caire proposes what to change, and the planner decides.
    1. Kolada, U21401, 2024
    2. Socialstyrelsen, Vad tycker de äldre om äldreomsorgen? 2025
    The calendar with a chosen shift and its route drawn on the map
    1. 1The chosen shift in the calendar
    2. 2The shift's route on the map, visit by visit
    3. 3The visits in order with the travel time between them
    Click a shift to see the employee's route on the map, with the visits in order.The route is drawn from the solution's saved travel: the same order, travel times and addresses the planning used. The planner sees at once whether the day holds together geographically.

    What the platform does

    What is included

    • Prepare

      • Units, staff, clients and care plans
      • Import from exported reports
      • Checks that the data is complete
      Read more: Prepare

    • Plan

      • Drafts created automatically and improved every night
      • Several optimized proposals
      • Hand placements that stay put
      • Routes for car, walking and cycling
      Read more: Plan

    • During the day

      • Sick reports and availability, with suggested cover
      • Invitations to open shifts
      • Swaps, delays and requests for help
      • Quick updates of the live plan
      Read more: During the day

    • Understand

      • The state of the draft and its key findings
      • Assigned share, client-time share and continuity
      • Plan against reality
      Read more: Understand

    • The app

      • Caregivers: schedule, map, check-in and notes
      • Clients: upcoming visits and delay notices
      • Families: what the client allows
      Read more: The app

    • AI

      • Ask Caire answers questions about the plan
      • Suggestions the planner approves
      • Explanations of why a visit is unassigned
      Read more: AI

    Apps

    The working day on the phone

    Employees follow the published route. Clients and families see only what their role allows.

    • Employee app with the working day and visits
      Employees follow their working day in the app. Interface shown in Swedish.The employee app shows the day's visits. Different roles have different permissions and only see the information their role can access.
    • Visit check-in in the caregiver app
      Check-in at the visit, with the planned time visible.
    • Voice documentation in the caregiver app
      Documentation stays with the visit, not in a side channel.
    • Client home with upcoming visits
      Upcoming visits for the client, within their permissions.
    Ask Caire in the platform
    Write to Caire with context from your work.The AI assistant provides an entry point for questions and support in the platform. Access and available actions follow the user's permissions.

    AI the planner controls

    The optimiser updates configured visit planning and the assistant explains. Proposed AI actions and decisions requiring authority or professional approval are reviewed by an authorised person. Changes are retained with version history. Personal identity numbers, phone numbers and e-mail addresses are removed before a question reaches an AI model. AI for signed-in users runs in Sweden, and customer data is not used to train models.

    Ask Caire shows an action proposal before approval
    Review the proposal's scope, risk and expected impact before choosing to proceed.The proposal is bound to the selected solution. Previewing it starts no optimization; the planner reviews the evidence before the next step.
    The draft's current state: assigned visits, client time and continuity for the chosen solution
    Read the solution's assignment, client time and continuity with its assumptions below.The analysis view shows the chosen solution's three measures, assigned visits, client-time share and continuity, with the assumptions behind the run. Compare measures within the same period using the same definitions.

    Measures you can trust

    Assigned share:
    assigned visits divided by all visit demand.
    Client-time share:
    visit time divided by paid shift time minus breaks.
    Continuity:
    the number of different staff per client over fourteen days; lower is better.

    Every paid minute lands in exactly one category, and a dash means a value is not measured.

    Three saved planning candidates on the coverage and shift-efficiency curve
    Compare three saved capacity proposals before mapping real staff and publishing the schedule.The curve shows saved DEV candidates' assignment and paid-shift efficiency for the same demand. Demand-first planning uses generated placeholder staff; real staff must be mapped before publication. Unassigned visits make the coverage difference visible.

    Reports and evidence

    Keep the source and its measures in view

    Reports show the selected published source, period and available coverage alongside daily values and metric definitions. This helps planners understand what the figures describe before comparing results.

    Daily analytics table for Nacka CAIRE, 5–17 October 2026
    View published daily measures for the selected service area and period.The rows and visit-demand values come from Reports for the selected service area's published data.
    Daily visit-demand chart for Nacka CAIRE, 5–17 October 2026
    Follow published visit demand by day for the selected service area.The bars and dates come from Reports for the selected service area's published data.
    Published analytics evidence with source period, status and coverage
    See which published schedule supplies the figures and which service-area days have evidence.The source card binds the analysis to the selected saved schedule and result. Provenance, status and coverage help the planner review the evidence without assuming an improvement.
    Expanded metric definitions and date rules in Reports
    Read what the analytics measures mean and how visits and shifts are attributed to dates.Definitions belong to the measures in the current analytics selection. The planner can interpret time and demand with the explicit date rule and see when evidence is unavailable.

    Security and data protection

    • Data is hosted in Stockholm.
    • Every request needs a verified sign-in, and access follows the user's role.
    • Every read of sensitive data is logged.
    • Proposals, decisions and publications are recorded.
    • The optimization never receives names or personal identity numbers.
    • A data processing agreement governs the processing.

    Security questions: support@caire.se

    Questions

    Does Caire replace our current system?

    Caire is a complete planning system with its own standing data. You can start from exported reports of the system you use today.

    Does the AI make the decisions?

    Caire manages planning automatically within configured operating rules, standalone or integrated. Your organisation remains responsible for data, permissions and professional decisions requiring approval. Staff shortages do not provide general authority to shorten or cancel care.

    Where is the data stored?

    The platform and its database are hosted in Stockholm.

    What equipment is needed?

    The office uses a web browser; caregivers, clients and families use an app that also works without a connection.

    See your own numbers.

    Analyse your schedule by uploading it. Create an account, accept the terms, the privacy policy and the DPA, and upload the export from your care management system.

    Complimentary visit planning analysis