One platform for the whole home-care day
Caire plans, optimizes and adjusts home-care schedules. The platform brings standing data, planning, staffing, apps and follow-up together in one place, and a planner approves every change.
How it works
The work follows a loop of seven steps. At two points the planner makes the decision: when the plan is published and when a change takes effect during the day.
Standing data: units and districts, staff with contracts, skills and shifts, clients with care plans and visit templates.
Draft created: automatically or by hand.
Optimize: one click starts several proposals at once, from your existing shifts to proposals that favour client time.
Review and choose: two sliders pick between the best proposals, and visits can be moved by hand.
Publish: every caregiver gets one notification with their route.
During the day: sick reports, availability, swaps, delays and requests for help arrive in one place, and a change becomes a quick update that takes effect when the planner approves it.
Follow up: key figures, and the plan compared with the visits performed.
From draft to published plan
The planning lifecycle
Before publication: drafts
- Caire keeps six weeks in view, with the shifts and a staffing outlook for each week.
- 14 days before a week starts, Caire creates its draft, with routes built from the care plans.
- Every night, drafts whose data has changed are solved again, and the next draft gets three new proposals: one that favours client time, one balanced and one that favours continuity.
- The planner can create a draft by hand at any time and optimize it at once.
After publication: the live plan
- A sick call, a cancellation or an extra visit becomes a quick update: the engine re-plans from the current plan in a few minutes, and work already done stays where it is.
- For a sick call, Caire finds cover among free and available staff within seconds, and the planner approves many lines at once.
- Every change is recorded, and each caregiver affected gets one notification.
A day in home care
Home care is full of change. A client with help several times a day meets almost seventeen different staff in two weeks on average.1 More than one client in three rarely or never meets their regular care contact.2
What the platform does
What is included
Prepare
- Units, staff, clients and care plans
- Import from exported reports
- Checks that the data is complete
Plan
- Drafts created automatically and improved every night
- Several optimized proposals
- Hand placements that stay put
- Routes for car, walking and cycling
During the day
- Sick reports and availability, with suggested cover
- Invitations to open shifts
- Swaps, delays and requests for help
- Quick updates of the live plan
Understand
- The state of the draft and its key findings
- Assigned share, client-time share and continuity
- Plan against reality
The app
- Caregivers: schedule, map, check-in and notes
- Clients: upcoming visits and delay notices
- Families: what the client allows
AI
- Ask Caire answers questions about the plan
- Suggestions the planner approves
- Explanations of why a visit is unassigned
AI the planner controls
The optimization proposes and the assistant explains. A planner approves every change, and every change becomes a new version of the plan. Personal identity numbers, phone numbers and e-mail addresses are removed before a question reaches an AI model. AI for signed-in users runs in Sweden, and customer data is not used to train models.
Measures you can trust
- Assigned share:
- assigned visits divided by all visit demand.
- Client-time share:
- visit time divided by paid shift time minus breaks.
- Continuity:
- the number of different staff per client over fourteen days; lower is better.
Every paid minute lands in exactly one category, and a dash means a value is not measured.
Security and data protection
- Data is hosted in Stockholm.
- Every request needs a verified sign-in, and access follows the user's role.
- Every read of sensitive data is logged.
- Proposals, decisions and publications are recorded.
- The optimization never receives names or personal identity numbers.
- A data processing agreement governs the processing.
Security questions: support@caire.se
Questions
Does Caire replace our current system?
Caire is a complete planning system with its own standing data. You can start from exported reports of the system you use today.
Does the AI make the decisions?
No. A planner approves every change.
Where is the data stored?
The platform and its database are hosted in Stockholm.
What equipment is needed?
The office uses a web browser; caregivers, clients and families use an app that also works without a connection.
See your own numbers.
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