The platform

One platform for the whole home-care day

Caire plans, optimises and adjusts home-care visit planning, with standing data, staffing, apps and follow-up in one place.

Complimentary visit planning analysisHow Caire works

Your organisation's permissions and rules govern who sees and changes the plan. Review trust and data protection

The calendar with a chosen shift and its route drawn on the map
  1. 1The chosen shift in the calendar
  2. 2The shift's route on the map, visit by visit
  3. 3The visits in order with the travel time between them
Click a shift to see the employee's route on the map, with the visits in order.The route is drawn from the solution's saved travel: the same order, travel times and addresses the planning used. The planner sees at once whether the day holds together geographically.

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Feature overview

A connected product map for scheduling, mobile execution, routing, analytics, and onboarding.

What the platform does

What is included

  • Prepare

    • Units, staff, clients and care plans
    • Import from exported reports
    • Checks that the data is complete
    Read more: Prepare

  • Plan

    • Drafts by hand, or automatically where the unit has it switched on
    • Several optimized proposals
    • Hand placements that stay put
    • Routes for car, walking and cycling
    Read more: Plan

  • During the day

    • Sick reports and availability, with suggested cover
    • Invitations to open shifts
    • Swaps, delays and requests for help
    • Quick updates of the live plan
    Read more: During the day

  • Understand

    • The state of the draft and its key findings
    • Assigned share, client-time share and continuity
    • Plan against reality
    • Scorecard with eight categories, trend and next step
    Read more: Understand

  • The app

    • Caregivers: schedule, map, check-in, notes and My week
    • Clients: upcoming visits, delay notices and, where the provider has chosen it, requests to cancel, change a time or report an absence
    • Families: what the client allows
    Read more: The app

  • AI

    • Ask CAIRE answers questions about the plan
    • Ranked cover for sick calls
    • Explanations of why a visit is unassigned or did not go to a particular employee
    Read more: AI

Your standalone planning platform

Configure care needs, available shifts and operating rules in Caire. Visit placement, staffing and routes then update automatically as inputs change. Permissions and professional decisions retain their required approval steps.

Explore automatic visit planning

An optimiser alongside your existing system

Keep your current system and bring its data into Caire through exported reports, or through an API where one is enabled. Caire does not write changes back to other systems.

Review connections and exports
Getting started in the platform
The live data-foundation status, next steps and guides for preparing planning.Help connects the organisation's current foundation status to relevant guidance.

How it works

The work follows a lifecycle in seven steps, from care needs and standing data to visit planning, the working day and follow-up. Caire recalculates planning within your configured rules. Authorised people approve decisions that require organisational approval.

STEP 1Standing dataUnits, staff, clients,care decisions, shiftsSTEP 2Draft createdautomatically or by handSTEP 3 · AIOptimizeevery night, or whenthe planner asksSTEP 4Review and chooseCompare versions,adjust by handSTEP 5PublishThe plan goes live;routes reach the appSTEP 6Run the daySick calls, swaps,delays, extra visitsSTEP 7Follow upPlanned againstperformed; key figuresautomaticor by handsolveversionsplannerapprovesroutes tothe appplanned vsperformedchanges becomeproposalsimprove standing data
One connected lifecycle for visit planning. The arrows connect standing data, visits, planning results and the working day. Caire manages configured planning automatically; your organisation retains responsibility for permissions and decisions requiring approval.

  1. Standing data

    units and districts, staff with contracts, skills and shifts, clients with care plans and visit templates.

  2. Draft created

    by the planner, or automatically where the unit has it switched on.

  3. Optimize

    one click starts several proposals at once, from your existing shifts to proposals that favour client time.

  4. Review and choose

    two sliders pick between the best proposals, and visits can be moved by hand.

  5. Publish

    every caregiver gets one notification with their route.

  6. During the day

    sick reports, availability, swaps, delays and requests for help arrive in one place when included in the configured data flow. Caire updates visits and routes automatically within operating rules after any required approval of the inputs.

  7. Follow up

    key figures, and the plan compared with the visits performed.
Unit overview with employees, clients, districts and visit hours
The overview summarises the unit's employees, clients, districts, shift templates and visit hours per day.The unit's standing data is summarised before the planner moves on to the schedule.
New schedule dialog with unit, period and settings
Create a schedule for a unit and period.The dialog gathers unit, period, visit flex, transport and readiness before the schedule is created.

From draft to published plan

The planning lifecycle

BEFORE PUBLICATION · DRAFTS, SOLVED AT NIGHTAFTER PUBLICATION · THE LIVE PLANconfigured planning horizonbefore the periodevery nightbefore startwhen something changesCAIREPlanning horizonweeks, shifts andcare needsCAIRE · AIDraft createdroutes from the careplans, automaticallyCAIRE · AINightly updatechanged drafts re-run;updated resultsCAIREFlagnot yetpublishedPLANNERCreate by handwhen needed, bydefault next weekPLANNERReview, edit, fine-tunecompare candidates, move visits andoptimize again; hand edits are keptPLANNERPublishone planper weekCAIRE · AICover foundfree and availablestaff, rankedCAIRE · AIQuick updatewithin the rules;done work is keptPLANNERApprovemany lines at once,or rejectCAREGIVER APPNew routeseach caregiver isnotified oncecandidatesby morningnudgeproposalapprovedOnly a planner publishes. Each result is kept as a new version.
Pre-planning and the working day use the same visit inputs. Pre-planning uses care needs, allowed times, continuity and available shifts. The planner can review and adjust results. During operation, visits and routes update automatically within your configuration as inputs change. Permissions and professional approvals still apply, and completed visits do not move.

Before publication: drafts

  • Caire works from care needs, available shifts and your configured planning horizon.
  • Visit placement and routes are calculated from care plans and the time windows allowed for each care intervention.
  • Changed inputs lead to updated planning results according to your configuration. Client time, travel and continuity show the consequences within the same period.
  • The planner can create a draft by hand at any time and optimize it at once.

After publication: the live plan

  • An approved change in staffing or visit inputs updates planning automatically within your operating rules. Completed visits stay in place.
  • An absence report may need approval before it takes effect. Visits and routes are then calculated from available staff, skills and continuity; that calculation is separate from approving the absence.
  • Every change is recorded, and each caregiver affected gets one notification.

From care needs to a current plan

  1. Standing data and care plans

    Clients, decisions, visit templates, staff, skills, shifts and availability have a declared source.

  2. Dated schedule

    Automatic batch planning prepares dated weeks from accepted demand and staffing, four weeks ahead by default. Manual overrides remain available.

  3. Solutions — visit plans

    Optimization creates versioned assignments and routes with measures and verification. Compare alternatives without overwriting saved results.

  4. Published current plan

    The planner first publishes a selected solution. Its operational version identifies the visit plan followed by the apps.

  5. Controlled revisions in real time

    Approved staffing changes and permitted adjustments update affected routes and apps. Completed work and protected next visits remain respected.

Explore the data layers, publication and optimization flow

The complete planning lifecycle

Automatic batch planning prepares a rolling four-week horizon by default for Scheduler units, with manual overrides and planner-controlled initial publication.

The complete planning lifecycleFrom standing data to dated visits, alternatives, publication and operational follow-up. STEP 1 Standing data Units, staff, clients, care decisions, shifts STEP 2 Automatic batch rolling 4-week horizon manual override available STEP 3 · AI Optimize refresh changed inputs retain unchanged results STEP 4 Review and choose Compare versions, adjust by hand automatic 4 weeks solve versions STEP 5 Publish The plan goes live; routes reach the app STEP 6 Run the day Sick calls, swaps, delays, extra visits STEP 7 Follow up Planned against performed; key figures planner approves routes to the app planned vs performed controlled revisions and proposals improve standing data

Sequence

  • Standing data

    Accepted care plans, staff, availability and planning rules.

  • Automatic batch

    Four weeks ahead by default; one through eight per unit, with manual overrides.

  • Optimization

    Refresh affected draft alternatives when accepted input changes; retain unchanged results.

  • Review and choose

    Compare the prepared versions and adjust when needed.

  • Initial publication

    The planner publishes the selected visit plan.

  • Published operations

    Controlled real-time revisions update the current routes.

  • Follow-up

    Compare planned and performed work; carry accepted changes into future draft weeks.

Automatic batch planning prepares a rolling four-week horizon by default for Scheduler units, with manual overrides and planner-controlled initial publication.

Who does what in CAIRE

People work through role-specific surfaces connected to the same care model.

Who does what in CAIREPeople work through role-specific surfaces connected to the same care model. CAIRE WEB APP MOBILE APP Set up units, staff and clients Import from existing systems Create and optimize a schedule Compare versions, adjust by hand Publish the plan Approve cover and swaps Ask CAIRE about the plan Follow analysis and outcomes Follow today's route, check in Report sick, offer time, swap Send delay notice, ask for help See visits and notices opens a staffing gap notice reaches them Administrator Administratör Planner, coordinator Planerare, samordnare Manager Verksamhetschef Caregiver Medarbetare Client, family Kund, anhörig

WEB APP

  • Set up units, staff and clients

  • Import from existing systems

  • Create and optimize a schedule

  • Compare versions, adjust by hand

  • Publish the plan

  • Approve cover and swaps

  • Ask CAIRE about the plan

  • Follow analysis and outcomes

MOBILE APP

  • Follow today's route, check in

  • Report sick, offer time, swap

  • Send delay notice, ask for help

  • See visits and notices

People and roles

  • Administrator

  • Planner, coordinator

  • Manager

  • Caregiver

  • Client, family

People work through role-specific surfaces connected to the same care model.
Comparison of changed visits between two planning results
Compare two planning results for the same period, visit by visit.The comparison lists visits that changed between two results: the care-plan time, the time window, planned time and caregiver in the left and right schedules. The planner chooses which changes apply.
Overview with schedule status, standing data and suggestions for the planner's day
See the unit's situation and next steps in one place.The overview shows published schedules, drafts, running optimizations and open items, with the unit's standing data and shortcuts to today's work.

A day in home care

Home care is full of change. A client with help several times a day meets almost seventeen different staff in two weeks on average.1 More than one client in three rarely or never meets their regular care contact.2

ONE COMPOSITE DAY · NOT TO SCALE06:30Two staff call in sick08:40Running 20 minutes late09:30Cancelled at the door11:30A fall; visit runs over13:10Needs help on a visitTODAYThe planner phonesstand-ins; the day mustbe set by 06:45The office calls clientswhen it can; one in fouris rarely toldThe visit time is lostand the rest of the dayshifts for everyoneThe deviation is writtenlater, from memory; theoffice phones roundThe office ringscolleagues untilsomeone answersWITH CAIRESick report in the app.Caire proposes cover;the planner approves;routes update.A two-tap delay notice(10, 20 or 30 minutes)reaches the client's andthe family's feed.The planner cancels thevisit; Caire re-plansthe rest of the day forapproval.The caregiver logs thedeviation in the app atonce, and the officesees it under Deviations.An ask-for-help alertreaches colleagues onshift; one takes it orthe office assigns one.
The same disruptions, handled in one place. A composite day built from public reports on Swedish home care. Today each disruption is solved by phone and memory. With Caire, the caregiver reports it in the app, Caire proposes what to change, and the planner decides.
  1. Kolada, U21401, 2024
  2. Socialstyrelsen, Vad tycker de äldre om äldreomsorgen? 2025

Packages and modules

One core. Modules you switch on when you need them.

All planning runs on the same data and the same rules. You choose a package and add modules for the whole organization.

  • Analysis

    See how your schedule holds up – free

    • Schedule analysis and report
    • Import from your system

  • CAIRE Scheduler

    Optimization inside your current system via CAIRE Connect

    • Schedule analysis and report
    • Import from your system
    • Schedule and route optimization
    • CAIRE Connect API

  • CAIRE Complete

    All planning in CAIRE, with the caregiver app

    • Schedule analysis and report
    • Import from your system
    • Schedule and route optimization
    • CAIRE Connect API
    • Planner workspace
    • Reports and analytics
    • Ask CAIRE
    • Caregiver app

Add-on modules

  • Client and family app
  • Journal
  • Clinical AI
  • Employee handbook
  • Integrations
  • Advanced optimization

Do you build software for home care? With CAIRE Connect your customers get CAIRE planning inside your own system.

CAIRE ConnectFor developersPricing

Apps

The working day on the phone

Employees follow the published route. Clients and families see only what their role allows.

  • Employee app with the working day and visits
    Employees follow their working day in the app. Interface shown in Swedish.The employee app shows the day's visits. Different roles have different permissions and only see the information their role can access.
  • The employee app home screen with today's visits
    The home screen shows today's visits, how many are done and what is left.Employees see their working day right after signing in: the visits in the published schedule, which are done and which remain.
  • Sick leave with first and last day of sickness
    The employee enters the first and last day of sickness and sends the report. The interface is shown in Swedish.The sick leave report goes straight to the planner in Caire, and the employee sees the decision in their history.
  • The card showing where the staff member is during an ongoing visit
    While the visit is underway the client can see where the staff member is. The interface is shown in Swedish.The location is shown only when the client has consented and the visit is underway.
Ask CAIRE start card for optimising a solution with schedule selection
    Review the visible start card and choose which schedule a new solution should use.The card requires a schedule before the planner can continue to prepare a solution. The image shows the form at its starting state; no schedule is selected and no solution is prepared.

    AI the planner controls

    The optimiser updates configured visit planning and the assistant explains. Proposed AI actions and decisions requiring authority or professional approval are reviewed by an authorised person. Changes are retained with version history. The planning assistant's AI model does not receive clients' personal identity numbers, phone numbers or e-mail addresses. AI for signed-in users runs in Sweden, and customer data is not used to train models. On the five-level home-care automation ladder, Caire is at level 3 today: supervised, solver-backed operations.

    The draft's current state: assigned visits, client time and continuity for the chosen solution
    Read the solution's assignment, client time and continuity with its assumptions below.The analysis view shows the chosen solution's three measures, assigned visits, client-time share and continuity, with the assumptions behind the run. Compare measures within the same period using the same definitions.

    Measures you can trust

    Assigned share:
    assigned visits divided by all visit demand.
    Client-time share:
    visit time divided by paid shift time minus breaks.
    Continuity:
    the number of different staff per client over fourteen days; lower is better.

    Every paid minute lands in exactly one category, and a dash means a value is not measured.

    Reports and evidence

    Keep the source and its measures in view

    Reports show the selected published source, period and available coverage alongside daily values and metric definitions. This helps planners understand what the figures describe before comparing results.

    The report's paired bars for planned and performed visit duration
    Two bars compare paired planned time with imported performed time.Values come from the report's saved planned and performed bindings for the same period.

    Security and data protection

    • Data is hosted in Stockholm.
    • Every request needs a verified sign-in, and access follows the user's role.
    • Reads of health data are logged.
    • Proposals, decisions and publications are recorded.
    • The optimization never receives names or personal identity numbers.
    • A data processing agreement governs the processing.

    Security questions: support@caire.se

    Questions

    Does Caire replace our current system?

    Caire is a complete planning system with its own standing data. You can start from exported reports of the system you use today, or from an API where one is enabled. Caire does not write changes back to other systems.

    Does the AI make the decisions?

    Caire manages planning automatically within configured operating rules, standalone or integrated. Your organisation remains responsible for data, permissions and professional decisions requiring approval. Staff shortages do not provide general authority to shorten or cancel care.

    Where is the data stored?

    The platform and its database are hosted in Stockholm.

    What equipment is needed?

    The office uses a web browser; caregivers, clients and families use an app that also works without a connection.

    See your own numbers.

    Analyse your schedule by uploading it. Create an account, accept the terms, the privacy policy and the DPA, and upload the export from your care management system.

    Complimentary visit planning analysis