The platform

    One platform for the whole home-care day

    Caire plans, optimizes and adjusts home-care schedules. The platform brings standing data, planning, staffing, apps and follow-up together in one place, and a planner approves every change.

    How it works

    The work follows a loop of seven steps. At two points the planner makes the decision: when the plan is published and when a change takes effect during the day.

    STEP 1Standing dataUnits, staff, clients,care decisions, shiftsSTEP 2Draft createdautomatically or by handSTEP 3 · AIOptimizeevery night, or whenthe planner asksSTEP 4Review and chooseCompare versions,adjust by handSTEP 5PublishThe plan goes live;routes reach the appSTEP 6Run the daySick calls, swaps,delays, extra visitsSTEP 7Follow upPlanned againstperformed; key figuresautomaticor by handsolveversionsplannerapprovesroutes tothe appplanned vsperformedchanges becomeproposalsimprove standing data
    One loop, with the planner at every gate. Coral arrows mark the moments a person decides: publishing and accepting each change during the day. The optimization engine proposes; it never publishes on its own.
    1. Standing data: units and districts, staff with contracts, skills and shifts, clients with care plans and visit templates.

    2. Draft created: automatically or by hand.

    3. Optimize: one click starts several proposals at once, from your existing shifts to proposals that favour client time.

    4. Review and choose: two sliders pick between the best proposals, and visits can be moved by hand.

    5. Publish: every caregiver gets one notification with their route.

    6. During the day: sick reports, availability, swaps, delays and requests for help arrive in one place, and a change becomes a quick update that takes effect when the planner approves it.

    7. Follow up: key figures, and the plan compared with the visits performed.

    From draft to published plan

    The planning lifecycle

    BEFORE PUBLICATION · DRAFTS, SOLVED AT NIGHTAFTER PUBLICATION · THE LIVE PLANsix weeks out14 days beforeevery night7 days beforewhen something changesCAIRESix-week viewweeks, shifts andstaffing outlookCAIRE · AIDraft createdroutes from the careplans, automaticallyCAIRE · AINightly updatechanged drafts re-run;three new candidatesCAIREFlagnot yetpublishedPLANNERCreate by handwhen needed, bydefault next weekPLANNERReview, edit, fine-tunecompare candidates, move visits andoptimize again; hand edits are keptPLANNERPublishone planper weekCAIRE · AICover foundfree and availablestaff, rankedCAIRE · AIQuick updaterevised in minutes;done work is keptPLANNERApprovemany lines at once,or rejectCAREGIVER APPNew routeseach caregiver isnotified oncecandidatesby morningnudgeproposalapprovedOnly a planner publishes. Before publication every solve is fresh; after it, only revisions change the plan.
    Drafts prepare themselves; the planner decides. Before publication, Caire keeps six weeks in view: it creates each week's draft with routes 14 days ahead and re-runs changed drafts every night, with three new candidates by morning. The planner reviews, edits, fine-tunes and publishes, and can create a draft by hand at any time. After publication, a sick call or any other change becomes a quick update of the live plan, applied when the planner approves it. Work already done never moves.

    Before publication: drafts

    • Caire keeps six weeks in view, with the shifts and a staffing outlook for each week.
    • 14 days before a week starts, Caire creates its draft, with routes built from the care plans.
    • Every night, drafts whose data has changed are solved again, and the next draft gets three new proposals: one that favours client time, one balanced and one that favours continuity.
    • The planner can create a draft by hand at any time and optimize it at once.

    After publication: the live plan

    • A sick call, a cancellation or an extra visit becomes a quick update: the engine re-plans from the current plan in a few minutes, and work already done stays where it is.
    • For a sick call, Caire finds cover among free and available staff within seconds, and the planner approves many lines at once.
    • Every change is recorded, and each caregiver affected gets one notification.

    A day in home care

    Home care is full of change. A client with help several times a day meets almost seventeen different staff in two weeks on average.1 More than one client in three rarely or never meets their regular care contact.2

    ONE COMPOSITE DAY · NOT TO SCALE06:30Two staff call in sick08:40Running 20 minutes late09:30Cancelled at the door11:30A fall; visit runs over13:10Needs help on a visitTODAYThe planner phonesstand-ins; the day mustbe set by 06:45The office calls clientswhen it can; one in fouris rarely toldThe visit time is lostand the rest of the dayshifts for everyoneThe deviation is writtenlater, from memory; theoffice phones roundThe office ringscolleagues untilsomeone answersWITH CAIRESick report in the app.Caire proposes cover;the planner approves;routes update.A two-tap delay notice(10, 20 or 30 minutes)reaches the client's andthe family's feed.The planner cancels thevisit; Caire re-plansthe rest of the day forapproval.The caregiver logs thedeviation in the app atonce, and the officesees it under Deviations.An ask-for-help alertreaches colleagues onshift; one takes it orthe office assigns one.
    The same disruptions, handled in one place. A composite day built from public reports on Swedish home care. Today each disruption is solved by phone and memory. With Caire, the caregiver reports it in the app, Caire proposes what to change, and the planner decides.
    1. Kolada, U21401, 2024
    2. Socialstyrelsen, Vad tycker de äldre om äldreomsorgen? 2025

    What the platform does

    What is included

    • Prepare

      • Units, staff, clients and care plans
      • Import from exported reports
      • Checks that the data is complete
    • Plan

      • Drafts created automatically and improved every night
      • Several optimized proposals
      • Hand placements that stay put
      • Routes for car, walking and cycling
    • During the day

      • Sick reports and availability, with suggested cover
      • Invitations to open shifts
      • Swaps, delays and requests for help
      • Quick updates of the live plan
    • Understand

      • The state of the draft and its key findings
      • Assigned share, client-time share and continuity
      • Plan against reality
    • The app

      • Caregivers: schedule, map, check-in and notes
      • Clients: upcoming visits and delay notices
      • Families: what the client allows
    • AI

      • Ask Caire answers questions about the plan
      • Suggestions the planner approves
      • Explanations of why a visit is unassigned

    AI the planner controls

    The optimization proposes and the assistant explains. A planner approves every change, and every change becomes a new version of the plan. Personal identity numbers, phone numbers and e-mail addresses are removed before a question reaches an AI model. AI for signed-in users runs in Sweden, and customer data is not used to train models.

    Measures you can trust

    Assigned share:
    assigned visits divided by all visit demand.
    Client-time share:
    visit time divided by paid shift time minus breaks.
    Continuity:
    the number of different staff per client over fourteen days; lower is better.

    Every paid minute lands in exactly one category, and a dash means a value is not measured.

    Security and data protection

    • Data is hosted in Stockholm.
    • Every request needs a verified sign-in, and access follows the user's role.
    • Every read of sensitive data is logged.
    • Proposals, decisions and publications are recorded.
    • The optimization never receives names or personal identity numbers.
    • A data processing agreement governs the processing.

    Security questions: support@caire.se

    Questions

    Does Caire replace our current system?

    Caire is a complete planning system with its own standing data. You can start from exported reports of the system you use today.

    Does the AI make the decisions?

    No. A planner approves every change.

    Where is the data stored?

    The platform and its database are hosted in Stockholm.

    What equipment is needed?

    The office uses a web browser; caregivers, clients and families use an app that also works without a connection.

    See your own numbers.

    Upload two reports and get an analysis of your planning in seconds.