What is Caire?
Understand the platform, the workflow, and how planners approve AI recommendations.
Products
Products for home-care planning
Modules for AI scheduling, routes, analytics, and Ask Caire — built around a planner flow: maintain standing data directly in Caire, compare schedule candidates, and approve one before publication.
Complete platform
Modular structure
Cloud-based solution
Start from the right product path
Start with the connected platform, explore a specific planning task or see what each role can do during the working day.
Product film
Watch a day with Caire — planning, changes during the day, and the caregiver app in one flow.
Interactive demo
Open the planning dashboard demo or the mobile apps demo — no login.
Features
Start from the full feature overview for scheduling, routes, analytics, and data readiness.
Users and audiences
Choose the page that matches the buyer or planner role.
Caire Platform and Product Modules
The modules participate in the same planning workflow. Here is how scheduling, routes, analytics, and data readiness work together.
AI Engine for Scheduling
The scheduling engine uses the current planning inputs and constraints to prepare schedule candidates for planner review.
AI Assistant for the Schedule (Ask Caire)
Chat with your schedule in plain language via Ask Caire. The AI assistant answers questions about continuity, efficiency, and unassigned visits – and can suggest stand-ins, move out low-priority visits, and update the schedule when visits are cancelled.
Route Optimization Module
Route optimization compares route alternatives and makes travel-time trade-offs visible within the schedule constraints.
Analytics Module for Data & Key Metrics
The analytics module gives you the ability to transform raw data into useful insights with interactive dashboards and reports.
Data readiness
Register and validate staff, clients, units, and visit templates directly in Caire before the first optimization run.
Security
Security controls include role-based access, encryption, and traceability.
Ask Caire
AI assistant that chats with your schedule
The Ask Caire AI assistant lives right inside the schedule. Ask questions in plain language about efficiency, continuity, and unassigned visits – and get answers grounded in the current solution.
- Answers grounded in the current solution – not guesses.
- Find stand-ins, improve continuity, and rank next actions.
- Operating rules determine which changes may apply automatically and which need a coordinator.
The AI assistant provides an entry point for questions and support in the platform. Access and available actions follow the user's permissions.
The Challenge in Home Care Planning
Scheduling home care is complex. Without tools, planning easily becomes a puzzle with high stakes, where human planners do their best but are limited by time and overview.
Many Moving Parts
Each day, a large number of home visits need to be distributed among many employees. Each client has specific times for their visits, and each employee has limited working hours and skills.
Geography and Travel Time
Staff need to travel between clients. Without a shared view of schedule and route constraints, the coordinator must compare many travel-time trade-offs manually.
Continuity Requirements
The quality of care increases if the same client gets to meet the same caregiver as often as possible. Keeping track of such preferences while still making the schedule work is a major challenge.
Unexpected Changes
Sick leave, emergency services, or changed visiting times can come on short notice. A single change can require rescheduling of multiple people's schedules, often with very little notice.
Limited Time and High Costs
Coordinators work under time pressure. Incorrect schedules can lead to overtime hours, unused work hours, or the need to hire expensive extra staff. All of this negatively affects the operation's margin.
The consequence can be stressed staff, increased costs, and less satisfied clients.
The calendar shows visit placement. The result selector provides access to different planning results for the period.
The solution: AI-optimized planning with Caire
The Caire platform is designed to handle precisely these challenges. Through AI and smart software, Caire can:
Automate scheduling
Build clients, care plans, and visits as standing data directly in Caire. Caire calculates staffing, places visits into shifts and routes, and gives you comparable schedule proposals — you review and choose which one to publish.
Compare planning trade-offs
Caire scores candidates against configured constraints and objectives, including coverage, continuity, and travel-time trade-offs.
Compare cost drivers
Compare overtime, temporary staffing, travel time, and other cost drivers across schedule candidates before choosing a result.
Review continuity
Continuity can be configured as an objective and reviewed alongside the other constraints and metrics for each candidate.
Provide data-driven insights
Each schedule, both original and optimized, comes with detailed key performance indicators (KPIs). This gives decision-makers a clear picture of how changes affect operations.
Caire prepares comparable candidates. Human coordinators review the trade-offs and approve the result before it is published.
Read more about the benefits for your business →Planner-Guided Change Management
When planning inputs change, the coordinator can update the source data, start a new run, and compare schedule candidates before deciding whether to publish one:
Start a New Planning Run
When conditions change, update the planning inputs and start a new run. Caire prepares candidates for comparison; nothing changes until the planner reviews and publishes a result.
Review Absence and Capacity
Update availability and start a new planning run to inspect coverage and schedule candidates. The planner reviews the result before publication.
Inspect Gaps and Capacity
Diagnostics show gaps and available capacity in the current candidate so the planner can compare trade-offs before approval.
Review Schedule Diagnostics
Schedule diagnostics expose unassigned visits and constraint warnings in the current solution for planner review.
Each change becomes new planning input. Caire prepares candidates, and the planner decides whether a result is ready to publish.
The planner controls whether and when an updated schedule is published.
The calendar shows visit placement and employees’ working days. Read it together with the planning result and organisational rules.
The results view shows calculation status and available candidates. A candidate and its results belong to a defined period.
AI Engine for Scheduling
Caire's scheduling engine uses planning inputs such as working hours, skills, approved services, distances, rules, and preferences to prepare schedule candidates for planner review.
The engine evaluates candidates against explicit constraints and objectives in the current planning snapshot. The planner compares the results and approves before publication.
Route Optimization Module
Route optimization is part of Caire's planning workflow. It compares route alternatives and travel-time trade-offs within the same constraints as scheduling.
When planning inputs change, the coordinator can start a new run and review an updated schedule and route candidate. Established rules govern later automatic staffing changes and visible exceptions.
Caire accepts supported exports from your existing system and can export planning and reports as PDF or Excel.
Visit requirements describe time windows and which visits may move. Changes follow organisational rules and permissions.
Planning Tool and Schedule Follow-Up
A central product is Caire's planning tool, which forms the platform's user interface for scheduling, optimization, and follow-up. This is where coordinators and managers review solutions, adjust assumptions, and approve changes.
- •Overview of today's schedule and upcoming weeks via a visual planning calendar.
- •Make manual adjustments when needed - e.g., move a task from one staff member to another via drag-and-drop.
- •Follow key metrics such as care time, travel time, continuity, and unassigned visits after each optimization run.
Analytics Module for Data & KPIs
Caire includes an analytics module as a product, which gives you the ability to transform raw data into actionable insights. This module collects data from the scheduling engine and route optimization and presents it in the form of interactive dashboards and reports.
You can review metrics such as care time, travel time, continuity, and unassigned visits for the current solution.
The analysis view shows planning metrics and their explanations. Compare metrics within the same period using the same definitions.
Security
Data Security
Caire is a cloud-based solution hosted within the EU. The platform uses access, encryption, and traceability controls for planning data.
Role-based permissions limit which parts of the planning information different users can view and change.
CAIRE Technical Architecture
An overview of system modules, data flow, and operational boundaries
Core Architecture & Modules
AI Engine
Planning engine that evaluates candidates against constraints and objectives
Scheduling
Schedule candidates prepared for planner review
Route Optimization
Route alternatives with visible travel-time trade-offs
Change Management
Start a new planning run when inputs change
Analytics & Reports
KPI calculation and data-driven feedback
The AI engine coordinates all modules
AI Engine
Planning engine that evaluates candidates against constraints and objectives
Scheduling
Schedule candidates prepared for planner review
Route Optimization
Route alternatives with visible travel-time trade-offs
Change Management
Start a new planning run when inputs change
Analytics & Reports
KPI calculation and data-driven feedback
The AI engine coordinates all modules
Data Flow Process
Data Collection
Standing data in Caire; optional custom external fetch
1
AI Processing
Optimization via AI algorithms
2
Result Management
Planner review and publication in Caire
3
Feedback
Analysis and continuous improvement
4
Data and service boundaries
Standing data in Caire
Clients, employees, service areas, and visit templates are maintained in the product
Map data
Configured map services provide route and travel-time data
Security and GDPR-related controls
- Documented controls for GDPR-related data handling
- Encryption controls for data in transit and at rest
- Role-based access control
- Audit logs and traceability
Cloud Infrastructure
- Modular service architecture
- Service monitoring and operational logs
- Backup routines
- Operational monitoring
Technical Specifications
Performance
- Performance measured in the current environment
- Planning scope configured for each run
- Capacity evaluated for the current operation
Planning contract
- Standing data maintained in Caire
- Planner approval before publication
- External coupling is custom at onboarding
Monitoring
- Current-run metrics
- Constraint warnings for planner review
- Advanced analytics
Modular Architecture
Separated Responsibilities
Planning, routing, analytics, and data readiness have distinct responsibilities within one reviewed workflow.
Security Controls
Access and Traceability
Role-based access, encryption controls, and audit logs support controlled handling of planning data.
Planning Data
Ready in Caire
Staff, clients, service areas, and visit templates are prepared and validated in Caire before the first planning run.
A Complete Platform for Home Care Planning
Caire is a complete planning system for home care. Scheduling, routes, analytics, standing data, and planner approval participate in one workflow.