Security & compliance

Trust architecture for modern home care

Caire handles sensitive operating data with clear permissions, traceability, data minimization, and controlled workflows. The goal is to make AI and planning audit-friendly for leadership, planners, and care teams.

Caire support access with who, reason, scope and time

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Security & compliance

Permissions, traceability, data protection, and controls.

View access controls and technical security architecture

Product trust

Built for responsibility, not black boxes

Caire connects data, recommendations, human decisions and outcomes so responsible users can review what changes and why.

Role-based access

Planners, leaders, caregivers, clients, and family members get different views and permissions based on role and consent.

Audit trails

Decisions, changes, publishing events, and mobile activity can be traced so the organization understands who did what.

Data minimization

Pages and flows show relevant information to the right role without unnecessarily spreading internal operating data.

Human control

AI recommendations remain decision support. Responsible users review, approve, and publish.

Responsible AI

AI compliance belongs in the same trust architecture

AI in Caire is decision support for planning, not autonomous public authority decision-making. Recommendations should be transparent, human-in-the-loop, and reviewable after the fact.

Human-in-the-loop

AI creates candidates, but responsible planners review, adjust, and approve before a schedule is published.

Transparency

Users should understand why a recommendation appears, which goals it affects, and what trade-offs it creates.

Reviewability

Recommendations, changes, and decisions are saved as operational traces for follow-up and internal control.

Risk-aware scope

AI is used for planning and operational support with clear boundaries, responsibilities, and escalation paths.

EU AI Act

Which parts of Caire use AI, how we assess them under the EU AI Act, what can happen automatically and who has the final say.

Data privacy and sovereignty

Customer operating data is handled for the organization’s workflow. Caire does not position public scheduling optimization as hidden generative-model training on customer records.

Constraint governance

Hard rules, Soft goals, clear approval

Hard constraints

Skills, no-overlap rules, time windows, permissions, pinned visits, and safety-critical limits are treated as rules the planning flow must respect.

Soft constraints

Continuity, travel time, workload balance, unused hours, and preference goals are optimized transparently so planners can understand tradeoffs before publishing.

AI governance

AI recommendations are transparent, planner-approved, and scoped to operational decisions. The product is designed so organizations can document controls and responsibilities.

Documentation-ready

The product is designed to help organizations explain data sources, human oversight, evaluation routines, and operational controls when they document their AI use.