Security & compliance

    Trust architecture for modern home care

    Caire handles sensitive operating data with clear permissions, traceability, data minimization, and controlled workflows. The goal is to make AI and planning audit-friendly for leadership, planners, and care teams.

    Caire security and compliance overview

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    Security & compliance

    Permissions, traceability, data protection, and controls.

    Product trust

    Built for responsibility, not black boxes

    Caire Core connects data, recommendations, human decisions, and outcomes in a continuous learning loop where responsible users can review what changes and why.

    Role-based access

    Planners, leaders, caregivers, clients, and family members get different views and permissions based on role and consent.

    Audit trails

    Decisions, changes, publishing events, and mobile activity can be traced so the organization understands who did what.

    Data minimization

    Pages and flows show relevant information to the right role without unnecessarily spreading internal operating data.

    Human control

    AI recommendations remain decision support. Responsible users review, approve, and publish.

    Responsible AI

    AI compliance belongs in the same trust architecture

    AI in Caire is decision support for planning, not autonomous public authority decision-making. Recommendations should be transparent, human-in-the-loop, and reviewable after the fact.

    Human-in-the-loop

    AI creates candidates, but responsible planners review, adjust, and approve before a schedule is published.

    Transparency

    Users should understand why a recommendation appears, which goals it affects, and what trade-offs it creates.

    Reviewability

    Recommendations, changes, and decisions are saved as operational traces for follow-up and internal control.

    Risk-aware scope

    AI is used for planning and operational support with clear boundaries, responsibilities, and escalation paths.

    EU AI Act

    Caire treats AI scheduling as operational decision support. The EU AI Act is considered through transparency, documented scope, human oversight, and risk-aware controls rather than unverified certification claims.

    Data privacy and sovereignty

    Customer operating data is handled for the organization’s workflow. Caire does not position public scheduling optimization as hidden generative-model training on customer records.

    Constraint governance

    Hard rules, Soft goals, clear approval

    Hard constraints

    Skills, no-overlap rules, time windows, permissions, pinned visits, and safety-critical limits are treated as rules the planning flow must respect.

    Soft constraints

    Continuity, travel time, workload balance, unused hours, and preference goals are optimized transparently so planners can understand tradeoffs before publishing.

    AI governance

    AI recommendations are transparent, planner-approved, and scoped to operational decisions. The product is designed so organizations can document controls and responsibilities.

    Documentation-ready

    The product is designed to help organizations explain data sources, human oversight, evaluation routines, and operational controls when they document their AI use.