MyCaire ecosystem

    Client visibility and communication from Caire Core

    MyCaire makes operating data understandable for clients, family, and market channels. Organizations can track statistics, communicate safely, and connect the same data foundation to Caire consumer sites.

    MyCaire client home screen

    Current page

    MyCaire

    Client statistics, family communication, and public channels.

    Connected product ecosystem

    An ecosystem between operations and market

    MyCaire uses Caire Core as the source and feeds communication and follow-up signals into a continuous learning loop that planners and leaders can review.

    Client and family

    Show upcoming visits, contact paths, messages, confidence information, and statistics the organization chooses to share.

    B2C statistics

    Track service level, communication, visibility, delivered visits, and experience indicators from operating data.

    Public channels

    Connect content and insights to hemtjanstguide, sverigeshemtjanst, and nackahemtjanst without exposing internal operations data.

    Communication

    Bring safe communication between organization, client, and family into one permissioned record.

    Caire Core

    MyCaire does not become a separate data silo. It reads operational truth from Caire Core and exposes only the views each audience should see.

    Permissioned by design

    Client and family visibility is scoped by role, consent, and organizational settings. Public consumer channels use aggregated or editorial content, not raw operating records.

    Migrated ecosystem model

    Data Layer

    Caire Core, real-time data, and official statistics combine into CaireIndex and quality insights.

    Planning, mobile execution, actuals, deviations, and quality indicators flow into a shared layer. Official sources such as statistics, economics, and regulations can support benchmarks and comparisons without mixing public information with raw operating records.

    myCaire Data Layer diagram

    Migrated ecosystem model

    Product Ecosystem

    Caire products consume the same myCaire core and contribute to the same learning loop.

    Scheduling drives actuals. Knowledge portals such as Sveriges Hemtjänst, HemtjänstGuide, and Nacka Hemtjänst drive information, guides, data, and statistics. CaireIndex supports comparisons, MittCaire handles org-claim, the employee handbook strengthens compliance, the caregiver app drives quality, and the client app drives confidence.

    myCaire Product Ecosystem diagram

    Migrated ecosystem model

    myCaire Flywheel

    More usage creates more actuals data, better optimization, better experience, and higher adoption.

    Goals, nudges, persona-specific badges, and clear feedback loops give every persona a concrete reason to contribute. That improves data quality and strengthens both operational planning and client-facing communication.

    myCaire Flywheel diagram