Client and family
Show upcoming visits, contact paths, messages, confidence information, and statistics the organization chooses to share.
MyCaire ecosystem
Client visibility and communication from Caire Core
MyCaire makes operating data understandable for clients, family, and market channels. Organizations can track statistics, communicate safely, and connect the same data foundation to Caire consumer sites.
Current page
MyCaire
Client statistics, family communication, and public channels.
Connected product ecosystem
An ecosystem between operations and market
MyCaire uses Caire Core as the source and feeds communication and follow-up signals into a continuous learning loop that planners and leaders can review.
B2C statistics
Track service level, communication, visibility, delivered visits, and experience indicators from operating data.
Public channels
Connect content and insights to hemtjanstguide, sverigeshemtjanst, and nackahemtjanst without exposing internal operations data.
Communication
Bring safe communication between organization, client, and family into one permissioned record.
Caire Core
MyCaire does not become a separate data silo. It reads operational truth from Caire Core and exposes only the views each audience should see.
Permissioned by design
Client and family visibility is scoped by role, consent, and organizational settings. Public consumer channels use aggregated or editorial content, not raw operating records.
Migrated ecosystem model
Data Layer
Caire Core, real-time data, and official statistics combine into CaireIndex and quality insights.
Planning, mobile execution, actuals, deviations, and quality indicators flow into a shared layer. Official sources such as statistics, economics, and regulations can support benchmarks and comparisons without mixing public information with raw operating records.
Migrated ecosystem model
Product Ecosystem
Caire products consume the same myCaire core and contribute to the same learning loop.
Scheduling drives actuals. Knowledge portals such as Sveriges Hemtjänst, HemtjänstGuide, and Nacka Hemtjänst drive information, guides, data, and statistics. CaireIndex supports comparisons, MittCaire handles org-claim, the employee handbook strengthens compliance, the caregiver app drives quality, and the client app drives confidence.
Migrated ecosystem model
myCaire Flywheel
More usage creates more actuals data, better optimization, better experience, and higher adoption.
Goals, nudges, persona-specific badges, and clear feedback loops give every persona a concrete reason to contribute. That improves data quality and strengthens both operational planning and client-facing communication.
Deep dive
How the workflow works in practice
Product detail
How the myCaire Ecosystem Works
Product visuals
Workflow section
How the myCaire Ecosystem Works
myCaire is the integrated core that connects identity, real-time data, entitlements, gamification, and insights. See how data flows, products connect, and the flywheel drives adoption and quality.
Workflow section
Data Layer
CAIRE Platform real-time data and official statistics combine into CaireIndex and quality insights.
Workflow section
Data Flows
Planning → Execution/Actuals → Deviations → Quality indicators. Official sources (SCB, economics, regulations) feed benchmarks and comparisons.
Workflow section
Product Ecosystem
All products consume the same myCaire core and contribute to the flywheel.
Workflow section
Products & myCaire Core
Scheduling drives actuals. Knowledge portals (Sveriges Hemtjänst, HemtjänstGuide) drive information, guides, data and statistics. CaireIndex for comparisons. MittCaire for org-claim. Handbook drives compliance. Caregiver app drives quality. Brukarapp drives satisfaction.
Workflow section
AI-driven planning
Optimizes routes and reduces administration. Drives real-time data and actuals.
Workflow section
Information, guides & Sveriges Hemtjänst
Portals with information, guides and Sveriges Hemtjänst with all data and statistics. CaireIndex for comparisons and ranking. MittCaire for org-claim.
Sveriges Hemtjänst · HemtjänstGuide
Workflow section
EVV & tasks
Check-in/out, schedule, tasks, and notes for caregivers. Actuals, quality, continuity.
Workflow section
Transparency & safety
Schedule, tracking, and communication for clients and relatives. Satisfaction.
Workflow section
Identity, actuals, insights
Unified layer for org-claim, real-time outcomes, entitlements, gamification, CaireIndex.
Workflow section
myCaire Flywheel
More usage → more actuals data → better optimization → better experience → more adoption.
Workflow section
The Flywheel
Gamification (goals, nudges, badges per persona) drives adoption and reinforces the loop.
Workflow section
Personas & Outcomes
Each persona has top outcomes and a primary use case.
Workflow section
Municipality
Better governance and quality comparisons. Follow up on providers and municipal indicators.
Workflow section
Home care provider
More efficient operations and clear positioning. Claim org, show CaireIndex, optimize scheduling.
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Management
Data-driven decisions and continuity. Overview of actuals, deviations, and quality.
Workflow section
Coordinator
Less manual work, better schedules. AI optimization, route planning, replanning.
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Caregiver
Clear schedule, easy check-in/out, focus on care. See today's visits, EVV, note deviations.
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Client / relative
Safety and insight into care. See schedule, track arrival, communicate.
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Citizen
Transparency in welfare. Compare municipalities and providers via knowledge portals (Sveriges Hemtjänst, HemtjänstGuide).
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myCaire Core Modules
The integrated core that binds everything together.
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Organisations can claim themselves
Today in Sverigeshemtjanst. Enables transparency and positioning in the market.
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Real-time outcomes
Check-in/out, deviations, continuity. The foundation for quality and optimization.
Workflow section
Active products per org/role
Which products and features are active per organisation and role.
Workflow section
Goals, nudges, badges
Per persona. Drives adoption and reinforces the flywheel.
Workflow section
CaireIndex & recommendations
Comparisons, rankings, and recommendations. Quality and transparency.
Workflow section
Related resources
Knowledge portals and the company driving innovation in healthtech.
Workflow section
Knowledge portal
National platform for home care data. CaireIndex, rankings, statistics and Mitt Caire.
Workflow section
Guide for users & relatives
Your independent guide to home care. Find the right care, understand your rights and the application process.
Workflow section
Innovation in healthtech
The company driving innovation. Building the future of care with the Caire platform and knowledge portals.
Workflow section
CAIRE App
AI-powered scheduling, challenges, solutions, and proven results.
Workflow section
Mitt Caire
Org-claim, profile, CaireIndex and tools for home care providers.
Workflow section
CAIRE Caregiver & Client
Schedule views, EVV check-in, visit execution, live tracking for caregivers and brukare.
Workflow section
Platform Overview
Architecture, data flow, and system design. Integration and user journeys.
Workflow section
CAIRE Platform Home
Documentation and platform introduction.