Caire Core scheduling does more than publish a plan. It sends the right visits, instructions, and communication to caregivers, clients, and family in one connected mobile flow.
Current page
Mobile apps
Caregivers, clients, and family in one operating flow.
A sick report opens staffing gaps; ranked cover and approval produce a controlled live revision.
Reports sick
mobile app
Opens gaps
in the live plan
Ranks cover
three tiers
Applies change
one revision
Approves
many lines at once
Invites staff
top five, by default
Answer yes/no
no client details
New route
one push each
The planner initially publishes the chosen visit plan. Sickness, cancellations, delays and execution events then affect the current operational plan. Approved staffing changes and permitted retiming or resequencing create a new revision, with a base version and receipt.
Changes remain within their permitted windows and protect completed work and the caregiver’s next visit. A change outside those boundaries returns to the planner. A computed alternative is applied only through the current plan’s revision rules; affected connected apps receive the updated route in real time.
Clients can request a visit cancellation in the app when enabled. Where the provider has also enabled them, clients can request another time or a future absence such as travel or a hospital stay; otherwise they contact the office. Employees can report absence and staffing requests through their app. Phone, SMS and email contacts follow the provider’s contact routines; authorized staff record the relevant planning change in CAIRE. Future client pauses are dated source changes for draft weeks, handled through the overnight refresh path. Real-time revision rules apply separately to the published current plan.
Explore the data layers, publication and optimization flowMobile architecture
Caire brings the caregiver's operational workday and the client or family confidence view into two apps that share the same published schedule. Voice documentation, EVV, NFC, messages, and role-based handbook content follow the work without forcing users between systems.
The interfaces are designed for clarity, large touch targets, and WCAG 2.1 AA-oriented accessibility so both employees and client-side users can understand what is happening.
Today's schedule, route, visit details, skills, EVV, NFC, voice documentation, offline mode, and quick communication with the office.
A calm view of upcoming visits, contacts, care plan, messages, and shared changes when the organization chooses to publish them.
Read-only confidence for family members who need to know visits are planned, completed, or changed without opening planning controls.
The organization creates pages for employee roles and local routines. Employees read published guidance close to their work. The employee handbook is for staff; clients and family members have no access to it.
The apps send deviations, delays and completion status back to planning. Planners see what happened and keep responsibility for the next plan.
EVV, NFC, timestamps, and consent-gated location create reliable follow-up. Location data is presented as decision support and audit trail, not hidden surveillance.
Connected product ecosystem
MyCaire builds on the same data as planning, and communication and follow-up become visible to planners and leaders.
Show upcoming visits, contact paths, messages, confidence information, and statistics the organization chooses to share.
Track service level, communication, visibility, delivered visits, and experience indicators from operating data.
Connect content and insights to hemtjanstguide, sverigeshemtjanst, and nackahemtjanst without exposing internal operations data.
Bring safe communication between organization, client, and family into one permissioned record.
MyCaire does not become a separate data silo. It reads operational truth from Caire Core and exposes only the views each audience should see.
Client and family visibility is scoped by role, consent, and organizational settings. Public consumer channels use aggregated or editorial content, not raw operating records.
Migrated ecosystem model
Caire Core, real-time data, and official statistics combine into CaireIndex and quality insights.
Planning, mobile execution, actuals, deviations, and quality indicators flow into a shared layer. Official sources such as statistics, economics, and regulations can support benchmarks and comparisons without mixing public information with raw operating records.
Migrated ecosystem model
Every Caire app works from the same data.
Scheduling drives actuals. Knowledge portals such as Sveriges Hemtjänst, HemtjänstGuide, and Nacka Hemtjänst drive information, guides, data, and statistics. CaireIndex supports comparisons, MittCaire handles org-claim, the employee handbook strengthens compliance, the caregiver app drives quality, and the client app drives confidence.
Migrated ecosystem model
More usage creates more actuals data, better optimization, better experience, and higher adoption.
Goals, nudges, persona-specific badges, and clear feedback loops give every persona a concrete reason to contribute. That improves data quality and strengthens both operational planning and client-facing communication.
