Mobile apps

    Mobile apps that make the schedule operational

    Caire Core scheduling does more than publish a plan. It sends the right visits, instructions, and communication to caregivers, clients, and family in one connected mobile flow.

    Caregiver timeline for the working day
    Visit check-in in the caregiver app
    Handbook page in the caregiver app
    Client home with upcoming visits

    Current page

    Mobile apps

    Caregivers, clients, and family in one operating flow.

    EVV + NFC
    Voice notes
    Integrated handbook
    Consent-gated location
    Offline/realtime flow

    Mobile architecture

    Two apps, one connected flow

    Caire brings the caregiver's operational workday and the client or family confidence view into two apps that share the same published schedule. Voice documentation, EVV, NFC, messages, and role-based handbook content follow the work without forcing users between systems.

    The interfaces are designed for clarity, large touch targets, and WCAG 2.1 AA-oriented accessibility so both employees and client-side users can understand what is happening.

    Three journeys, one operating truth

    Caregivers

    Today's schedule, route, visit details, skills, EVV, NFC, voice documentation, offline mode, and quick communication with the office.

    Clients

    A calm view of upcoming visits, contacts, care plan, messages, and shared changes when the organization chooses to publish them.

    Family

    Read-only confidence for family members who need to know visits are planned, completed, or changed without opening planning controls.

    The handbook follows the role

    The organization can create custom handbook pages for roles, service areas, client groups, and local routines. Caregivers see the right guidance near the visit, while clients and family only see information within their permission scope.

    From completed visits to better planning

    The apps send deviations, delays and completion status back to planning. Planners see what happened and keep responsibility for the next plan.

    Location and presence with consent

    EVV, NFC, timestamps, and consent-gated location create reliable follow-up. Location data is presented as decision support and audit trail, not hidden surveillance.

    Connected product ecosystem

    An ecosystem between operations and market

    MyCaire builds on the same data as planning, and communication and follow-up become visible to planners and leaders.

    Client and family

    Show upcoming visits, contact paths, messages, confidence information, and statistics the organization chooses to share.

    B2C statistics

    Track service level, communication, visibility, delivered visits, and experience indicators from operating data.

    Public channels

    Connect content and insights to hemtjanstguide, sverigeshemtjanst, and nackahemtjanst without exposing internal operations data.

    Communication

    Bring safe communication between organization, client, and family into one permissioned record.

    Caire Core

    MyCaire does not become a separate data silo. It reads operational truth from Caire Core and exposes only the views each audience should see.

    Permissioned by design

    Client and family visibility is scoped by role, consent, and organizational settings. Public consumer channels use aggregated or editorial content, not raw operating records.

    Migrated ecosystem model

    Data Layer

    Caire Core, real-time data, and official statistics combine into CaireIndex and quality insights.

    Planning, mobile execution, actuals, deviations, and quality indicators flow into a shared layer. Official sources such as statistics, economics, and regulations can support benchmarks and comparisons without mixing public information with raw operating records.

    myCaire Data Layer diagram

    Migrated ecosystem model

    Product Ecosystem

    Every Caire app works from the same data.

    Scheduling drives actuals. Knowledge portals such as Sveriges Hemtjänst, HemtjänstGuide, and Nacka Hemtjänst drive information, guides, data, and statistics. CaireIndex supports comparisons, MittCaire handles org-claim, the employee handbook strengthens compliance, the caregiver app drives quality, and the client app drives confidence.

    myCaire Product Ecosystem diagram

    Migrated ecosystem model

    myCaire Flywheel

    More usage creates more actuals data, better optimization, better experience, and higher adoption.

    Goals, nudges, persona-specific badges, and clear feedback loops give every persona a concrete reason to contribute. That improves data quality and strengthens both operational planning and client-facing communication.

    myCaire Flywheel diagram