Fields and resources

Operational settings

Defaults for staff, optimization, services, time slots, skills, and tags.

Get-started checklist with the organisation's setup steps

Operational settings

Guide

See how to set staff defaults, services, and optimization basics inherited by the rest of the resources.

  1. 1. Open staff defaults.
  2. 2. Check services and time slots.
  3. 3. Review collapsed advanced rules.
  4. 4. Save defaults for the next schedule.

Get-started checklist with the organisation's setup steps

Fields and use

FieldLevelWhy it mattersUsed for
Staff defaultsFirst scheduleDefines working days, shift templates, and capacity rules when local values are missing.Shift supply and the first schedule.
ServicesFirst scheduleDescribes which visit types the operation performs.Visit templates, default duration, priority, and colors.
Skills and tagsBetter metricsSeparates normal visits from visits that require specific qualifications.Eligibility, continuity, and explanations for unassigned visits.

Where it appears

Get-started checklist with the organisation's setup steps
The guide brings together setup tasks, current progress and the requirements for a first schedule.Planners can review the next foundation step without leaving the working application.