Reference · 2 min read

Help article 314

PDF export of a handbook page

What the handbook PDF export contains, which access is needed and why there is no export button in the apps.

For
Administrator
Type
Reference
Before you start
Check that the organisation has the employee handbook and that your account has the right access. Administration and reading use different permissions.

One page in one language

The export creates a PDF of one handbook page in a selected language. It includes the page title, content and category, along with the organisation's branding details. It does not export the entire handbook.

Images that cannot be included may be omitted. Check the text and images in the finished file before using it.

Access and translation

Export requires sign-in, a selected organisation, access to the employee handbook product and permission to read the handbook. The page must belong to the organisation or be a shared Caire template.

The selected language must exist on the page. Export does not automatically choose another language if the translation is missing.

No export button in the apps

There is not yet a PDF button in the handbook administration or reader app. The export service is a protected technical service, rather than an in-app self-service flow. Ask your organisation's technical administrator for help if you need to use the service.

To read the current content, use the handbook on the web or in the app. A saved PDF does not update when the handbook page changes and does not replace an in-app reading acknowledgement.

If export does not work

Check that the correct organisation is selected, that the account has handbook access and that the page is translated into the selected language. Ask the handbook administrator to check the page and language before retrying.

Result

You know what PDF export covers and that it does not yet have an in-app button.

Troubleshooting

Missing a page? Check the organisation, language, publication and role. Ask the handbook administrator to check access; clients and relatives do not have handbook access.

More questions and contacting Caire

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